Frequently Asked Questions
Everything you need to know about our fragrance decants, authenticity, packaging, sizes and UK delivery.
Good to Know
Select a question below to read the answer.
Are your fragrances authentic?
Yes. Every fragrance we sell is 100% authentic and decanted directly from genuine retail bottles.
Learn more on our Authenticity Guarantee page.
Will my fragrance arrive in the original brand bottle?
No. Your fragrance will be supplied in one of our premium travel atomisers or sample bottles. Original retail bottles are used solely for decanting and are not included with your purchase. You can view examples of our bottles on the Home page.
Our 1ml samples are supplied in 2ml plastic vials, so the container will appear partially filled.
What sizes are available?
We offer a range of sizes to suit every need, including:
- 1ml
- 5ml
- 10ml
- 20ml
- Selected fragrances are also available in 50ml.
Do you ship internationally?
No. We currently deliver within the United Kingdom only.
How quickly will I receive my order?
We aim to dispatch all orders within 2 working days.
Estimated delivery times are:
- Standard Delivery: 1–3 working days (UK).
- Premium Delivery: A faster delivery option available at checkout for an additional charge.
Delivery times are estimates and may occasionally be affected by circumstances outside our control.
Are the sample bottles refillable?
Yes. Our premium atomisers are designed to be reusable, making them perfect for travel or carrying your favourite fragrance on the go.
Why buy a decant instead of a full bottle?
Decants allow you to experience luxury fragrances at a fraction of the cost. They are ideal for trying a scent before investing in a full bottle, travelling, or building a varied fragrance collection without the expense of buying multiple full-size bottles.
We're Here to Help.
Have another question about your fragrance decants or an existing order? Get in touch or continue exploring our collection.